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Sea Mail
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Shipping Information
Air Mail
   
Sea Mail
  Delivery for Air Mail is made through Japan Post.
In case that the item size is oversized or overweighed due to size or weight limiations for Sea Mail. A shipping method will be changed to Air Mail.
 
Sea Mail is delivered via Japan Post
Shipping Details
 
Shipping Method Sea Mail
Suitable Heavy goods
Size Limiation
(Size & Weight Limiations vary according to the destination country. Please click here to check your country's limitations.)
Weight Limiation 30kg or less
Time 2 to 3 months
Online Tracking Not Traceable
Cost
Weight
Asia
Oceania / North America / Middle Asia
Europe
1.0kg 1,700 1,800 1,800
2.0kg 2,100 2,350 2,350
3.0kg 2,500 2,900 2,900
4.0kg 2,900 3,450 3,450
5.0kg 3,300 4,000 4,000
6.0kg 3,700 4,550 4,550
7.0kg 4,100 5,100 5,100
8.0kg 4,500 5,650 5,650
9.0kg 4,900 6,200 6,200
10.0kg 5,300 6,750 6,750
11.0kg 5,600 7,100 7,100
12.0kg 5,900 7,450 7,450
13.0kg 6,200 7,800 7,800
14.0kg 6,500 8,150 8,150
15.0kg 6,800 8,500 8,500
16.0kg 7,100 8,850 8,850
17.0kg 7,400 9,200 9,200
18.0kg 7,700 9,550 9,550
19.0kg 8,000 9,900 9,900
20.0kg 8,300 10,250 10,250
  300yen every 1kg (up to 30kg) 350yen every 1kg (up to 30kg) 350yen every 1kg (up to 30kg)
** Click here to how to make an overseas shipping fee payment. **
Insurance Fee
Item Price Insurance Fee
- 20,000yen
400yen
- 40,000yen
450yen
- 60,000yen
500yen
every 20,000yen (up to 2,000,000yen) every 20,000yen +50yen
 
   
Note
  1. Prohibited Exports
    The export prohibited items from Japan that cannot deal with JAA. Click and check further detail here.
  2. Prohibited Imports
   

Some items may be prohibited or restricted for import in your country. If you order an item which is prohibited for import in your country JAA will decline your order Please thoroughly check the goods which are prohibited for import in your country before placing your order. We recommend checking with the customs department in your country for the most up to date information on prohibited imports.

  3. Shipping Delay
    The delivery of your item may be delayed due to circumstances outside of the control of JAA, such as customs clearance delays, weather conditions and domestic circumstances in your own country. JAA cannot inform you if the delivery of your item will be delayed. We cannot answer requests regarding delayed delivery.
  4. Lost, Stolen, Ruined Item
   

If your item is ruined, damaged, missing, you must open in front of a postal worker to make your insurance claim. JAA is not responsible for damaged, ruined, missing items. All items are insured and any incident should be taken up with the post office. ** If you didn't purchase insurance, you cannot claim a compensation without an orginal coverage on EMS & Sea Mail. JAA strongly recommends to purchase an insurace for unforeseen cases that your item is lost, broken, or stolen. Click here how to insure your item.

  5. Customs
    Customs may be charged depend on the kind of item & country. JAA cannot pay the customs.
  6. Insurance Claim
   

Please contact to JAA in the case that an arrival item has been broken or damaged. If you did not purchase an insurance, your item will not be compensated. How to purchase an insurance? Click here.

  7. Retured goods after shipping
    We do not accept a goods returning after completing a shipment from JAA.
  8. Change of a Shipping or Packing Method after Completing a Packing
    Please note that if you have any requests on packing or shipping method, please notify us BEFORE a packing completed. We are not able to meet your request or charge you the following costs after completing a packing.
    Packing : 1,000yen per package
    Shipping Method or Declaretion: 500yen per package
    **In regards to large or heavy items, if you want to repack we will charge you up to 10% of extra packing handling fee.
     
9. Extra Handling Fee for packing or shipping
    In case that you have any special reqeusts for packing or shipping, we will charge you an extra handling fee either expensive price 1000yen or 10% of the shipping fee for each package.
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