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Email to JAA Contact to your local post office Claim a coppensation to Japan Post Investigate your item by Japan Post Refund your Bill
 

In the unforeseen cases that your items is lost, damaged, stolen...This page introduced the each stage until refund your bill. Please click the upper circle buttoms. You can check the details of each stages.

- Attention -

  • If you did not purchase insurance, you may/might not recieve a compensation. JAA strongly recommends purchasing insurance for your item. How to purchase insurance? Click here.
     
 
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