1)
How can I choose "Temporary Item Storage"?
Click here to see how you can choose the “Temporary Item Storage” option on each order form.
2)
How can I send a shipping request?
Click here to see how you can send a shipping request for your stored item/s.
3)
What kind of items should not be stored?
JAA will store any item in our storage room. However, we recommend that you should not store items which may change in quality during the storage period.
4) By how much can I reduce the cost of my overseas shipping fee by using this service?
It depends on the weight of your items. However, you can reduce the overseas shipping fee cost by at least 500 yen if multiple items are delivered together.
5) Tell me the size & weight limits for overseas shipping.
The size & weight limits differ for each country. See the "Air Mail" or "Sea Mail" pages to check the size & weight limits for each shipping method.