Help: Bidding, Deposit, Payment, Registration, Service, Shipment, Translation

Help

Welcome to Help Center

Categories


	How to use member pages
	1. Make a deposit
	2. How can I withdraw deposits to my PAYPAL's account?
	3. Order History and search
	4. Business name can be added.
	5. Payment history can easily be checked out.
	6. How can I edit my details?
	7. How can I add moeny to my account?
	8. What is "Bid Now" option for Auction Service?
	9. Sea Mail - Freight Container is added.
	10. How can I check my past payment history?
	11. What is "Balance"? How to use it?
New!	12. How can I place an order?

	Bidding
	1. Do you bid on my behalf or can I bid myself?
	2. Can I cancel a bid?
	3. What if I want to change my maximum bid?
	4. Please tell me your auction ID on Yahoo! Japan Auctions.
	5. How much should I bid?
	6. How will you notify me if I have won an auction?
	7. Can you place with a snipe bid?
	8. How do Yahoo! Japan Auctions' "Buy It Now" auctions work?

	Deposit
	1. How do I deposit money into my account?
	2. How is your exchange rate determined?
	3. What if I win an auction at a price lower than my maximum bid?
	4. What if I do not win an auction?
	5. Can I retract or cancel a bid or purchase?
	6. How do I get a refund?
	7. Can I make a deposit not through PayPal like direct credit card payment?

	Payment
	1. Can I make a deposit not through PayPal?

	Registration
	1. May I register as a member if I live in Japan?
	2. I have just registered on JAA but have not received a confirmation email.

	Service
	1. For JAA Shipping Service, please tell JAA's shipping address.
	2. How can I confirm domestic shipping fee?
	3. What if I would like to pack and ship multiple items all at once?
	4. What is "Buy it Now" option?
	5. I purchased myself on Yahoo! Japan Auctions, but I don't know how to deal with. Can you help this?

	Shipment (Now Updating...)

	Translation (Now Updating...)