Welcome to Help Center
How to use member pages
Make a deposit
How can I withdraw deposits to my PAYPAL's account?
Order History and search
Business name can be added.
Payment history can easily be checked out.
How can I edit my details?
How can I add moeny to my account?
What is "Bid Now" option for Auction Service?
Sea Mail - Freight Container is added.
How can I check my past payment history?
What is "Balance"? How to use it?
12. How can I place an order?
Do you bid on my behalf or can I bid myself?
Can I cancel a bid?
What if I want to change my maximum bid?
Please tell me your auction ID on Yahoo! Japan Auctions.
How much should I bid?
How will you notify me if I have won an auction?
Can you place with a snipe bid?
How do Yahoo! Japan Auctions' "Buy It Now" auctions work?
How do I deposit money into my account?
How is your exchange rate determined?
What if I win an auction at a price lower than my maximum bid?
What if I do not win an auction?
Can I retract or cancel a bid or purchase?
How do I get a refund?
Can I make a deposit not through PayPal like direct credit card payment?
Can I make a deposit not through PayPal?
May I register as a member if I live in Japan?
I have just registered on JAA but have not received a confirmation email.
For JAA Shipping Service, please tell JAA's shipping address.
2. How can I confirm domestic shipping fee?
What if I would like to pack and ship multiple items all at once?
What is "Buy it Now" option?
I purchased myself on Yahoo! Japan Auctions, but I don't know how to deal with. Can you help this?