We inspect your goods immediately after they arrive and will return or exchange damaged or incorrectly shipped items.
This is a free service provided only by JAA.
- Attention -
This service does not cover the following:
In the case of orders that have multiple parts (for example model kits or jigsaw puzzles) we cannot count the individual parts to ensure that none are missing.
We cannot test electronic devices.
We cannot confirm the authenticity of your items.
We cannot inspect "No Claim No Return" items. Such items cannot be returned or exchanged.
Please understand that we do not have knowledge in a speciist area so we will mainly judge the arrival item status with using pictures provided by the seller.
